Conditions of carriage

Mandatory Guidelines

As a customer, you must follow these guidelines to prevent wear and tear or any sort of damage while transporting your goods. Here’s the list of prohibited/restricted items that you must consider before transporting.

Prohibited items for transportation of unaccompanied Parcels

  • Petrol
  • Diesel oil
  • Gasoline or any other inflammable oil
  • Kerosene oil
  • Methylated spirits
  • Turpentine
  • Acids
  • Sulphur
  • Coal tar/coal
  • Gunpowder
  • Guns (loaded) and Cartridges
  • Untanned leather, skin, Feathers and Hides
  • Raw/Dry Fish
  • Camphor
  • Crackers/Explosives
  • Gas Cylinders containing compressed gas
  • Dead Bodies of human beings and animals
  • Contraband articles
  • Unauthorized forest produce
  • Bones/Horns
  • Animals including pets
  • Batteries (not placed in crates ated)
  • Charcoal
  • Unpacked cinema films
  • Unpacked cotton bales
  • Unpacked dry leaves
  • Unpacked woollen goods
  • Opium
  • Narcotic preparations and Hemp
  • Cement Bags
  • Iron rolls/Blocks
  • Any other item prohibited by law from time to time.

Packing conditions for transportation of unaccompanied Parcels

  1. No single parcel shall weigh more than 100 kgs.
  2. Butter should be packed in sealed tins.
  3. Delicate articles shall be obtained if suitably packed in boxes and properly closed on all sides and marked as "HANDLE WITH CARE’ ‘GLASS’ etc., in bold letters. Whenever medicines like – Syrups, Tonics are to be transported in bottles, proper packing should be made to avoid damages enroute.
  4. Eggs and other perishables must be packed in baskets or other containers so that they may be properly protected during transit.
  5. Strawberry, Mangoes and similar fruits and vegetables, flowers and leaves should be packed to prevent damage to them during transit. Preferably, they may be packed in baskets or boxes as is convenient.
  6. Small furniture articles need not be packed if sufficiently strong, to be carried on buses.
  7. Machinery or parts, if delicate, should be crated or packed in boxes. However, certain parts, which can withstand transit handling, need not have any packing.
  8. Jaggery must be packed in gunny bags/baskets. Similarly, cereals and other foodstuffs should be packed in containers.
  9. Costly articles such as zari sarees etc. should be packed carefully in metal or wooden boxes.
  10. Hardware and such other building materials which can be carried on buses should be packed in gunny bags or suitable containers. However, small wooden parts etc. may not require any special package.
  11. Piece goods of cotton, woollen etc. should be packed in gunny bags.
  12. The overall size of each parcel shall not exceed 30 cm x 45 cm x 90 cm.
  13. The courier articles should be transported in units weighing to a maximum of 20 kgs per bus in a polythene bag of size 2 ½’ x 1 ½’ x 1’.
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